Several years ago in San Diego, I found myself doing what so many of us do—I was venting to a friend about everything that was going wrong in my role as VP of the Northeast. She listened patiently for a good half hour, and then she said something that stopped me in my tracks: “Lynette, I hear what you don’t want… and I’m wondering—what is it that you do want?” I was stunned by her insight. Even more stunned […]

